Liberty GMC
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Don't buy here
Written by 09/08/2023
onThey pulled a bait & switch (my bad for falling for it, but shame on them for doing it). Then, the car they sold me turned out to be a lemon. Broke down in the middle of an intersection a little over a week after purchase. I expressed concern during the test drive, and my salesperson said, "That's just the AWD -- that's how it feels, you'll get used to it." And the dealership won't stand by their product and fix it. Hoping the warranty covers repairs -- otherwise I own a very expensive paperweight.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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StefJusa on 09/13/2023
Very appreciative of the GM's phone call -- tremendously relieved -- I have hope that this may be resolved positively, and I'll happily retract/amend my story accordingly. Thank you Chris Scott.
ReportLiberty GMC on 09/12/2023
Dealer Response
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.
Best,
Chris Scott, General Manager
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