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Kingman Honda


3800 N Stockton Hill Rd, Kingman, AZ 86409 (map)
Today 8:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
PRESSURE PRESSURE PRESSURE!!!!!
Written by MasterDad on 10/18/2012
I have been looking at cars for a couple months now trying to find the best deals. My credit score is well above 700 and my wife is slightly higher than mine so it is not like we are a risk in our purchase; we just want to find the best interest rates and the best payments for our purchase. I have been to multiple dealerships and have been treated with professionalism and respect until today. This dealership made it a point to go out of its way to try and force me to buy a car. I was asked for a commitment to buy 11 times in less than 20 minutes. I told them the first time they asked that I was shopping for the best deal I could find, and I also told them my parameters. They just kept asking me to commit before they would tell me what they could offer. Then they asked for my keys so they could "assess my trade in." What a joke. All they did was go look at my vehicle for 30 seconds then play hide the key from the buyer. They never did anything more than try and get me to agree to purchase something... I told them that I wanted to see the numbers... they said first I have to agree to buy a car. At that time I told them I wanted my keys back, and they lulled around saying they were looking for them but all the while I had sales person after sales person come by and basically yell at me for not committing. I then DEMANDED my keys back, and had to endure another 10 minutes of verbal assaults until I left. The best part was they gave me a quote (which I asked for at the beginning) as I was leaving, and actually looked surprised that I did not accept it. I would not recommend my worst enemy go to this dealership. They are unprofessional and uncaring, and have no idea was customer service is. I would rather go to another dealer (which I will), pay a higher interest rate, and get less of a car than to EVER deal with these [non-permissible content removed] again.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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