Freeway Chevrolet
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Know your own vehicle before taking it to Freeway Chevy service dept.
Written by 02/09/2008
onI moved here from Wisconsin and got a recall for my Silverado. Something to do with the brakes on vehicles that were in saltly road conditions. Not to much before recieving this recall I had taking my truck to Dana tire and auto in chandler and was told it was in excellent condition for the mileage, because of the maintenance that I faithfully have done, and that at this time other than the L.O.F. that it needed nothing. 90,000 miles. I go to Freeway with approximately 91,800 miles on the clock for the recall from chevrolet and when I go to pick it up am informed that there are 6 major problems on my truck and basically it is not safe to drive. I said really, 1800 miles ago it was jsut fine and now it is a death trap. The service writer backs up saying he will recheck with the mechanic. Trying to shift blame to him. I just said thank you, but no thanks and left. Hind site being what it is I should have gone to management but did not. I have since e-mailed the general manager, on another subject, and the response I got about that e-mail told what he would do to help me with anything. Nothing!
- Recommend this dealer? No
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jsanborn on 12/06/2010
I actually bumped onto this site by accident.... I have bought several vehicles from Freeway and I do service there with Chris.... I have NEVER had a problem..... I have gone to several other dealerships and have had some BAD experiences but i am not gonna badmouth them on a website.... All I can say is a tire place is not trained to go over the whole vehicle.... I like to know about potential problems and that is what they do.... I can tell you that I don't believe they are con men.... I find it amazing that people take the time to bad mouth businesses.... I would like to know where this guy works so maybe we can all badmouth him and his company! I actually work for a company that uses Freeway to maintain our trucks.... that is how I started going there, My boss also spoke highly of them.... I guess you can't please everyone.
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