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Larry H. Miller Volkswagen Avondale

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Larry H. Miller Volkswagen Avondale
10205 W Papago Fwy, Avondale, AZ 85323 (map)
Today 08:00 AM - 08:00 PM
Sales Rating
4 out of 5 stars (97)
Recommend:
Yes (3) No (1)
Service Rating
3.67 out of 5 stars (102)
Recommend:
Yes (2) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Crooks
Written by V Pratt on 02/12/2022
They disconnected my shift linkage and then tried to bill me to fix it. The car was there for a oil change and to fix a recall to the air bags. When I returned to the dealership for the second time to pick up my car. After I left the dealership, my car security system didn’t work in longer. Now I can’t lock my car with the fob.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Kyle smith on 02/14/2022
Dealer Response
Hello there, thank you for taking the time to leave a review. I want to assure you that honesty is one of the core principles of our dealership. If you believe you were taken advantage of or lied to, then I’d appreciate the chance to get to the bottom of this as quickly as possible. Hopefully we can clear up any confusion and work towards a resolution together. Thank you for your time. - Kyle Smith, Service Manager, (623) 215-1651
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