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Long-Lewis Ford Lincoln


2551 John Hawkins Pkwy, Hoover, AL 35244 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (10) No (0)
Service Rating
Recommend:
Yes (7) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
CONSISTENTLY SUPERIOR!!!!
Written by Dennis Price on 09/20/2023
Just had the 10,000 mile "works" service package completed on my F-150 in the Long-Lewis Quick Lane. No appointment needed. I dropped the truck off for my convenience and all work was performed as expected, the truck was available when promised, there were no surprises at checkout and checkout only took a couple of minutes. Additionally, when I went to the truck, I found a plastic protective cover on the driver's seat and a protective paper mat on the floor. Thank you, Long-Lewis, for your consistent superior service and for making it so easy for me to protect my investment! I also appreciated the timely updates to my Ford Pass maintenance records and reward points balance. I love the Ford Pass app.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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LongLewisHoover on 09/21/2023
Dealer Response
Thank you SO much for the awesome review, Dennis! :) We're so pleased to hear that this was ANOTHER excellent experience for you! We will be sure to share your comments with our entire team - looking forward to another opportunity to assist you! :)
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