Hendrick Chrysler Dodge Jeep Ram

Went in for two recalls, waited 45 minutes for a ride to Enterprise to pick up a car... Then waited for an hour to see the Finance Manager to get a refund on an OIL SERVICE AGREEMENT, that was sold for a car we had in our fleet at one time. It was a Lemon that was Purchased at Hendrick. Anyway the oil to be used was regular oil, and oil the car requires per FCA is FULL SYNTHETIC. Anyway, they denied the refund. So will never go back there not even for service... Should have just refunded my Friggin $199.00... I was also there to look at the new Wranglers but left due to the lack of the refund... Thanks Chris, you probably saved me about $55K yesterday!