Skip to main content

Art Gamblin Motors


1047 Roosevelt Ave E, Enumclaw, WA 98022 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
Recommend:
Yes (2) No (1)
Service Rating
Recommend:
Yes (1) No (0)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
They are [non-permissible content removed]
Written by KayleeP1080 on 07/01/2015
My husband and I got approved for a 2003 white dodge 2500 long box with the VIN #3D7KU28C03G830782. On Thursday June 25,2015 we drove all the way out there from Boise, Idaho (8 1/2 hours)and were assured that the truck had full diagnostics run on it at their local Dodge dealership. We were also told the truck had the gauge cluster and the fuel transfer pump in the fuel tank replaced, due to the gauge cluster intermittently not working and the engine had an extended crank time. My husband is an established diesel mechanic and obviously knows what to look for so when we got there and he TRIED to start the truck and it had a very extended crank time, approximately 7-10 seconds, he wanted to know why. With the engine running at idle the check engine light would come on and all of the gauges would stop working intermittently (2-5 seconds) the ABS and brake light were on even with the parking break released. The ABS and brake lights would turn off when the truck started rolling, the truck ran and drove decent but we wanted to know why the so called problems that were "fixed" were still not working. My husband asked for a code scanner to see if the truck would throw any codes and it did, so from there we went to the dodge dealership who plugged into it with their scanner and found that there was a "short to ground to the ECM". At this point all of their diesel mechanics had left for the day and we were left with the choice of taking a truck home that possibly needed upwards of $8,000 worth of repairs or staying until the next day to hopefully have someone look at it. I just want to remind you that ALL OF THIS was supposed to done already, we were told that the truck had FULL DIAGNOSTICS run and any and all running issues were fixed PRIOR to our commitment and drive over to Washington. SO WE PAID to stay the night in a hotel and decided to have the truck taken to The Power Shop to get a second opinion the following morning and actually have the FULL DIAGNOSTIC run to find out why this truck is throwing codes. On Friday morning June 26, 2015 we found out the truck has a bad CP3 High Pressure Fuel Pump, injectors, and a short to ground in the ECM (probably for the gauge cluster) and they were quoted from The Power Shop $4,000 to fix it and I'm assuming that was just an estimate and it would most likely end up being more. At this point in time we were still interested in the truck and offered to still buy it if they took the $4,000 off the $21,000 sale price because they didn't want to pay to have it fixed. They told us NO because they are already losing too much money on the truck and they would rather take their chances at auction. They also told us to "watch out for it" because it will most likely end up in Spokane. Long story short my husband and I are still are in the market for a truck and we happened to notice that this truck has STILL not been taken off line, the price is STILL the same, the PROBLEMS have still NOT been fixed, and they went from two pictures of the truck to ADDING approximately 22 more pictures of the truck, I have called and they are still trying to sell it. Just a heads up they may not have wanted to sell us a "bad" truck but they're clearly willing to sell YOU one. They are [non-permissible content removed] and should be held responsible for trying to sell you an overpriced truck that needs thousands of dollars worth of work.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.