Lindsay Volkswagen of Dulles
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No test driving a $40,000 car
Written byon 08/06/2018
After several email communications I went to the dealership to test drive a 2018 Golf R with automatic. When I arrived I was told that this dealership "Lindsay VW) does not allow test drives on Golf Rs. I was amazed and asked how is one supposed to know if they like the car and basically told "through word of mouth, friends who own, etc" Was also told this is a limited edition car and their customers will not buy one with more than 30 or 40 miles on it. First comment, I know it is somewhat limited although a dealership in Gathersburg MD still has 13, but if it is limited, how easy would it be to find someone who owns one to test drive it? I can pay cash for any vehicle on their lot and I find their attitude quite simply astonishing if they expect folks to buy a 40K car with no test drive
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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lindsaymgmt on 08/10/2018
Dealer Response
MH,
Thank you for taking the time to share your feedback and for your interest in the Golf R; an excellent choice. I am disappointed you didnt have a better experience with us. As the #1 Golf R Dealer in the United States, our Golf R customers have taught us so much about what is important to them. 1st and foremost they dont want anyone driving their car before they buy it, and unfortunately VW doesnt offer a Golf R loaner car program like they do for every other model. Im very sorry that my team didnt better communicate with you; we definitely DO allow test drives of Golf Rs, please forgive the misinformation. With advanced notice we are happily able to set up a test drive in a new Golf R. Please call or email me directly so I can schedule this for you at your convenience. Jerry Holloway, General Manager, jerry.holloway@lindsayvw.com, 703.880.8080.
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