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Sheehy Volkswagen of Springfield


6601 Backlick Rd, Springfield, VA 22150 (map)
Today 9:00 AM - 7:00 PM
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Dealership Service Review

1 out of 5 starsservice Rating
BEWARE of the service department at VW Springfield!
Written by sblack1 on 01/10/2011
If the service department is any indication of how this dealership is run, then I'm sure they will be out of business soon. The only there that is competent is Matt. Ben seems like he always has a chip on his shoulder. He treats his employees very badly...in front of customers! I'm taking my business to Alexandria where it seems there is a more well-rounded crew.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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