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Passport MINI of Alexandria


5990 Duke St, Alexandria, VA 22304 (map)
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Dealership Service Review

5 out of 5 starsservice Rating
Passport Mini Service Review
Written by LenWilson on 04/10/2018
In addition to periodic maintenance, the service tech found a faulty wiring harness. My service rep called me, explained the problem, gave me an estimate of the cost and the time to complete, and asked if I wanted to authorize the work. I did, its was all done withing the price and time estimates. Great job. Great customer service.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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