Mark Miller Subaru

I’ve been a loyal Subaru owner since 2007. When I faced the music that at 224,000 miles my “2 owner, never towed, never had a flat tire” 2001 Outback limited wagon, 2nd owner was not getting younger I dove into researching newer car. Got to say after 22 days of hard core researching, test driving etc I’m the proud owner of a 2013 Forester. Had I known what a great experience Mark Miller Subaru’s team has put together I would have pulled the trigger long ago. The highlight was meeting/interacting with Shane Killpack. He’s not a super salesman, he’s an amazing person. Low key, knowledgeable, not afraid to say yes, let's try that, and he adds to your research. I drove him nuts partially because there were 5 Foresters next to each other, all contenders. Shane is someone you want on your team. Always available, consistent, and he totally understands the current auto market. I’m in worldwide sales, and Shane is unique, I only send my best buddies to him. He’s on my A Team, like a trusted doctor. The dealership has undergone obvious changes since they moved to the new location, as they speak with one voice, never hard sell you, value a loyal customer and make buying a new car so easy I can’t wait to do it all over again. It's so rare that you find a dealership that when you say “I have this issue with my car, they walk out TO the car, and act like an owner, not adversarial. Buy a car, they pick you up the next day, then take the time to personally dial in the Bluetooth, a huge timesaver. All paperwork smoothly flies through. This dealership has experience and they are empowered to use it. They don’t push bogus cars with checkered pasts. And yes Shane will tell you the Coffee shop coffee is darn good too. When I ski Snowbird its fun to walk through the parking lot and count every third car as a Subaru. There is VIP parking up close for loyal owners. There is a reason 80% of those cars are in Idaho, Colorado and Utah. Rock solid value, great driving experience in some of the worst snow conditions, and excellent service backup. P.S. I sold the wintergreen Outback to my kids, as I can’t bear to see it leave the family. At first they whined “DAD! We don’t want a car that has been to the Moon! The other day they had some minor car work done, their comment “sure feels good to have the Subie back”...Their college attendance grades literally depend on never being late. Tuition fees, testing stress and all is good when they know when you have to be there, just start the Subaru.