Ken Garff Volkswagen
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Dealership Service Review
service Rating
Best VW Service Bay Around!
Written byon 06/13/2012
I have owned 4 VW's and Ken Garff has serviced 2 of them. Every time, they do the job and the car comes back better than before.
This last time, they got me a loaner car, a Jetta Sportwagen with 2,000 miles on it. There was zero hassle getting the car and the two service reps recognize me on sight. I trust them and their opinions and they do not sugar coat stuff with a bias toward VW.
They also frequently try to find ways to get us a fixed car below what was quoted. I know that for as long as we live in Utah County, we will be using this dealer because they really are the best!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes