Ken Garff Honda of Orem
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Dealership Service Review
service Rating
Great service advisors
Written by 08/25/2017
onShari helped me with my car the other day and she is fabulous. I had my 3 small children with me and although we were there a long time she helped me feel like I was well taken care of. She explained things easily to me and had a good knowledge of what was going on. The other advisors I have had there have been helpful as well. The kids room is great! Right next to adult lounge but still within view. Great snacks and drinks. My car was serviced well but my only complaint is when we went to get in the car, the battery was dead. I was given a "green" check meaning battery was in great condition. The mechanics had the jump start my car in order for me to leave and I had to return two days later to have my battery replaced. Should have been taken care of the first visit. However, second visit I wasn't charged labor so I left happy and running smooth.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes