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Economy Honda Superstore

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Economy Honda Superstore
6001 Lee Hwy, Chattanooga, TN 37421 (map)
Today 09:00 AM - 07:00 PM
Sales Rating
5 out of 5 stars (75)
Recommend:
Yes (14) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Completely dissatisfied.
Written by kpenneysdtn on 07/12/2016
10+ leases and purchases 15+ year loyal, trusting customer Can't get past preferred response, "You signed the papers". Customer Satisfaction, where? Don't sign the arbitration sheet, you'll need an attorney.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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dlr_custserv on 07/18/2016
Dealer Response
Thank you for taking the time to provide us with your feedback. We are very disappointed to hear that you did not have a positive experience with our dealership. However, without further context, we are unable to look into this matter and determine how to resolve it. We would like the opportunity to speak with you directly to better understand your experience and what may have prompted this low rating. Please contact our General Manager Shannon Harris at Shannon.Harris@economyhonda.com or 423-381-6429 at your earliest convenience. Thank you again for your review, we look forward to speaking with you shortly.
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