Gary Force Acura
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Watch out... They'll try to...
Written by 04/25/2011
onThey'll try to make you think you need things done when it's not necessary.
More than once they've tried to get me to get the "inspection" service when only a minor or single issue needed performed.
My wife took her 07 Acura to the dealership where I asked her to get the tires rotated while getting the oil changed.
$107 I later found out!
They took her for a ride.
Same thing happened to me recently on her 2010 model. One service rep told me $80. Another rep met me when I took the vehicle in for the appointment and told me $250!
I finally figured out he was trying to charge me the 15k mile inspection service.
I raised cain and formally complained on him.
I'm not sure I'll get another Acura.
I've had enough of their service reps trying to push unecessary service on us.
It may just be this dealer.
Just pay attention to what service your vehicle truly needs performed and don't let them push you for unnecessary and expensive inspections.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No