Kia On The Boulevard

If you appreciate good customer service this is NOT the dealership for you. I purchased a new vehicle from Kia on the Boulevard Thanksgiving weekend they took forever to pay off my trade in and I still have not received my registration for transferring my tags. I live out of town, I have been calling the dealership talking to my sales person and the general manager getting no answers to what is going on with my registration & tags. It's like they sold me the car and now no one cares. As I said I live out of town I need my tags. I called the MVA they said they don't have any information of a trade in for me. They said I should call the dealer which I did several times leaving my name and number and the reason I was calling. I talked to the general manager he said he would look into the situation. I received a second temporarily tag in the mail which runs out January 18th. I have been calling and calling the dealer and the receptionist keeps telling me the manager is with a customer he won't answer the phone or call me back. I talk to a manager Friday the 8th told him my situation, he said I'm gonna talk to my tag person and find out whats going on he would give me a call back. I said I have been calling leaving my name and number and no one has called me back with a answer. He said you never talked to me. Guess what I didn't get a call back again! This is a huge issue for me because I live out of town and I need my tags. My temporary tags are about to expire for the second time. I just wish people would do their job completely. I should not have to be worrying about this issue. I hope this review will save you from being disappointed like I am. A car buying experience should not be like this. SAD