South Hills Honda
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May not have started off right, but ended well
Written by 12/01/2015
onWhile my initial interactions were not the best, I learned that South Hills Honda is committed to making things right and making the customer happy. While I initially thought I would never patronize this dealership again, I was pleasantly surprised to have Jason/Jim/Greg go above and beyond and force me to change my mind. This is the dealership I knew and loved and I am happy that everything was made right.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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dsseibert on 12/02/2015
To be fair, Jim Gracey stepped in and was very responsive and helpful. However, I would expect to hear from Jason Stiffy or Greg Norton. I understand that the dealership is a beehive of activity, but if you want to assuage a customer, then you need to reach out to him/her directly...
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