Skip to main content

Peruzzi Nissan


165 Lincoln Hwy, Fairless Hills, PA 19030 (map)
Today 9:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Bad service experience
Written by KarenBrowndorf on 10/05/2015
I purchased four tires on Friday morning from Peruzzi Nissan and by 5:30 the two front tires were flat. I had the vehicle towed to your location and I was informed (after I called to check on the status) that the tire pressure sensors were bad and I was given an estimate to replace all four sensors or have rubber valve stems installed at no cost, I chose the rubber valve stems. On Friday it was recommended that the sensors be replaced but when I asked if not replacing them would cause a problem I was told that it would not cause a problem but the tire pressure light would stay on. When I went to pick the vehicle up Saturday afternoon I was informed that a third tire was flat on Saturday morning and I was told that three sensors were replaced, not four. When I questioned why the fourth was not replaced the service manager became annoyed with me and told me that he never said he would replace all four sensors (although the estimate on replacing the sensors was for four sensors). His annoyance grew when I would not sign the invoice. Needless to say this was not a good experience and I will not be returning to this dealership for future Nissan purchases or service on my vehicle.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.