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Faulkner Subaru Bethlehem


330 Stoke Park Rd, Bethlehem, PA 18017 (map)
Today 09:00 AM - 08:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Car Buyers BEWARE!
Written by Jeffrey57 on 12/01/2016
We were just at Faulkner Subaru a couple nights ago. Came very close to buying a Crosstrek that we really liked, until they tried to scam us. The sales woman asked me for my signature of good intent that if they matched our terms, my wife and I would purchase the car. I signed. She came back to us with a financial offer that was close to what we needed and we agreed to it. She returned to the sales managers office only to return a few minutes later. She apologetically informed us that her manager had made a mistake in the calculations of $2000, they felt so bad that they were willing to take less for the car and offer us more for our trade-in but it was still going to raise our monthly payments and extend our loan a few months. At first, it seemed minor but then I did the math and it added up to an increase of $1300! We walked. . .what a scam. . .bate and switch! PLEASE--Don't let them pull it on you.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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autonation on 12/03/2016
Dealer Response
Thank you very much for sharing these comments, Jeffrey57. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our manager at (610) 867-4177 to discuss what we can do to help.
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