Newberg Dodge Chrysler Jeep Ram
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Dealership Sales Review
sales Rating
Horrible
Written by 04/16/2015
onWorst experience ever. We hate the car we were pushed into buying but have no way to get out of it. They couldn't and wouldn't get us what they originally promised in the deal. Supposedly did the front brakes but only did the brake pads. Weren't willing to do anything to make us happy at the time of purchase and because I drive a lot for work refuse to do anything about the brakes. This car was the worst decision we ever made and all I want is out of it. Don't ever go here. They will talk you into a horrible deal just to make a sale. Manager is [non-permissible content removed] who will twist your words to make it no longer their issue. They don't care about you unless you have a warranty and then they have to deal with you. They ignored all my issues about the car when we bought it, were incapable of doing what I wanted, and we have already had to replace the back brakes within 4 months. Does this sound like service? I left feeling that I had been insulted by the manager who couldn't care less about your needs. Basically he told me how dare I have a problem with them when I have been driving the car. I cannot say enough BAD about this dealership to express how disappointed I am with the service we have received and the way we have been treated.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes