Newberg Dodge Chrysler Jeep Ram

Newberg Dodge Chrysler Jeep Ram

Today 9:00 AM — 7:00 PM
Open Now
Sunday
10:00 AM — 6:00 PM
Monday
9:00 AM — 7:00 PM
Tuesday
9:00 AM — 7:00 PM
Wednesday
9:00 AM — 7:00 PM
Thursday
9:00 AM — 7:00 PM
Friday
9:00 AM — 7:00 PM
Saturday
9:00 AM — 7:00 PM
Open Now

Customer Reviews of Newberg Dodge Chrysler Jeep Ram

0.8
Overall Rating
(4)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
4 Reviews
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sales Rating

False Advertising

by Tseuqys on 01/17/2017

Saw ad Posted on craigslist (1hr old) sent an email about vehicle. Got a response on Monday about it. I called and was told vehicle was in transit, then typical do you have trade in, whats your budget. I answered.. Wanted details about the actual vehicle. Told them I had cash and just wanted to test drive and make a deal. Was told Let me see where its at. Got the its getting detailed... Told them I am going away so when could we get it out of detail. Then was told they had just found some issues and was going to wholesale it instead. Told them I was still interested and would buy it and save them the trouble of wholesaling.. Got a followup call and was told the had sold it to a whole sellar already.. and would I be interested in a couple of other vehicles they had. This was in a total time from of about 48hrs. Their inventory means nothing, their website means nothing, their emails mean nothing.. Trust nothing they say. Im looking elsewhere for a vehicle.. BAIT and SWITCH?

Recommend this dealer? No

Purchased a vehicle from this dealer? No

service Rating

Cheap

by sar6986 on 04/16/2015

They decided that work didn't need to be done on the car so now we have to spend the money to do it ourselves. They are cheap and don't want to spend any money unless it will profit them. I think they made an intentional choice to not do the work completely so we might come back and pay to have it done right.

Recommend this dealer? No

Were you satisfied with the quality of work performed on your vehicle? No

Did the dealership complete the work within the timeframe promised? No

Did the dealership provide you with an accurate quote of the work to be performed? No

Do you feel the price paid for service(s) was fair and appropriate? No

Did the dealer honor all commitments made? No

sales Rating

Horrible

by sar6986 on 04/16/2015

Worst experience ever. We hate the car we were pushed into buying but have no way to get out of it. They couldn't and wouldn't get us what they originally promised in the deal. Supposedly did the front brakes but only did the brake pads. Weren't willing to do anything to make us happy at the time of purchase and because I drive a lot for work refuse to do anything about the brakes. This car was the worst decision we ever made and all I want is out of it. Don't ever go here. They will talk you into a horrible deal just to make a sale. Manager is [non-permissible content removed] who will twist your words to make it no longer their issue. They don't care about you unless you have a warranty and then they have to deal with you. They ignored all my issues about the car when we bought it, were incapable of doing what I wanted, and we have already had to replace the back brakes within 4 months. Does this sound like service? I left feeling that I had been insulted by the manager who couldn't care less about your needs. Basically he told me how dare I have a problem with them when I have been driving the car. I cannot say enough BAD about this dealership to express how disappointed I am with the service we have received and the way we have been treated.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

sales Rating

2008 Dodge Avenger SXT

by hollywud on 03/09/2008

For the first time of buying a "new" car, I reviewed alotof dealerships & spoke to alot of them but after a year of looking where I would purchase my 2008 vehicle it would be with Robert at Newberg Dodge. Robert was polite professional and took his time in explaining the different models based on what my budget was. I saw Robert a few times and after 1 specific Saturday afternoon after 5 hours I got the Avenger SXT flexi-fuel---Love the car, love the deal Robert put together, I will not buy from anywhere else I will refer all my friends to Robert, He did ot push me into a car I did not want,he showed me car after car and test drive after test drive--great patience Thank you Newberg Dodge for having a great guy like Robert as part of your staff and a Great experience!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

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