Albany Chrysler Dodge Jeep Ram

I wanted to take this opportunity to thank the General Manager, Mark Patrzik, and Sales Associate, Grant Biehler, for providing one of the best new vehicle purchasing experiences. I was at the dealership early one morning to purchase parts for my 2012 Dodge Ram 3500. After getting filters I decided I wanted to speak with a salesperson on the remote possibility of trading my pickup toward a new Ram. The partsman told me sales associates were not in that early but he paged for one anyway. Was I impressed when the general manager came down and invited me up to his office to discuss my trade-in! (Impressed because he was at the dealership so early in the morning close to Christmas AND because he took the time to speak with me, do a kbb-based appraisal of my vehicle and then offer me a VERY generous trade in value for my low mileage Ram 3500 sight unseen and before we even discussed a new car purchase. His offer was 1500 more than any other dealership) Mark P. was a friendly individual, very professional and genuine in personality. We both knew his profit margin selling my trade-in would be minimal but he stated the new owners of the dealership were anxious to develop a strong, solid local dealer reputation with businesses and private individuals. In a smaller town they wanted to compete with larger dealerships and create "customers for life." We then proceeded to look at a few new 3500 options available to me ( I considered a 2017 SLT or a 2018 Laramie. I was again impressed that the general manager was walking through the lot with me reviewing vehicles. ) There was never any sales pressure. I left the dealership planning to return within a few days to get my wife's opinion. (There was no "limit" on the trade offer or purchase by date). Before leaving Mark told me he was leaving in a day for Christmas with family in Colorado. In his absence he requested I conduct business with Mr. Grant Biehler, one of his veteran sales associates with many years of Chrysler Corp. experience. Well, the bottom line is we purchased a new vehicle over the next two days. Grant and the accounting staff were excellent facilitators and I was able to purchase a new 3500 Laramie under the best of circumstances. (I know you are thinking I probably paid more for the new vehicle to offset the generous trade-in value they gave me but you are incorrect. I offered and we settled on a new vehicle price which I would have been happy with without a trade-in!) Grant and his staff honored all the verbal agreements made to me in advance by Mark. This car buying experience was wonderful for me and I encourage all folks interested in purchasing a Jeep, Chrysler, Dodge, or Ram vehicle, with or without a trade-in, to visit AlbanyCDJR. They are a great dealership, anxious to earn your business and create long-term relationships with private individuals and businesses. This is a great time to look over their inventory. THANK YOU ALBANY CDJR!