Fox Honda Car Dealership Auburn New York | Edmunds
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Fox Honda Sales Reviews

  • 320 Grant Avenue Rd
  • Auburn, NY 13021 (map)
  • (844) 339-1612
  • Chat with Dealer
Sales Rating: Updated! (Previously 0.0 Star Rating)

No Quote Over Internet

Written by theresa17 on 06/30/12 07:19:31 AM PDT Go back to Sales reviews
Recommend this dealer? NoUpdated! Purchased a vehicle from this dealer? No, Did not get pricing desired

After my first experience of walking into a dealership, I decided to shop for my car on-line, as there are only two dealerships for Hondas in the Syracuse area. Consumers are too busy to spend one or two hours at a dealership only to find the offer is not what they want. I contacted over 25 dealerships within a 150 mile radius of Syracuse to find the best deal. This dealership was quick to respond, however, they failed to make an offer via e-mail. I give them a positive feedback for their time and attention, however not for their willingness to compete over the Internet. My experience with purchasing a vehicle over the Internet was a pleasure. Although I did not purchase my car from this dealership, their prompt replies were great. I would recommend that you contact this dealership, however, do not expect a price quote over the Internet, they will simply say they can beat any written offer. Their desire to sell a vehicle on-line needs to be more competitive.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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Fox Honda was the worst experience of my car purchasing life. They have that old school style of sales that makes you wait 10+ minutes each time the floor salesman goes to the sales manager - trust me, they were not that busy. They use the big bold color pens to counter your offer, with standard phrases that I guess are supposed to make you swoon - "best offer ever", and "deal of a lifetime" - just nonsense, so disrespectful. Then when they could not meet my offer, I was looked at as though I was crazy - and they were the only sane people in the room. Just icky stuff - I wanted to shower after. Yuck - and I never write these kinds of letters but wanted to warn buyers. These guys are full of junk, no respect for a buyer.

  • By rbmom
  • on 09/12/2012
  • 08:00:54 PM PDT
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