Fox Honda
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No Quote Over Internet
Written byon 06/30/2012
After my first experience of walking into a dealership, I decided to shop for my car on-line, as there are only two dealerships for Hondas in the Syracuse area.
Consumers are too busy to spend one or two hours at a dealership only to find the offer is not what they want. I contacted over 25 dealerships within a 150 mile radius of Syracuse to find the best deal.
This dealership was quick to respond, however, they failed to make an offer via e-mail.
I give them a positive feedback for their time and attention, however not for their willingness to compete over the Internet.
My experience with purchasing a vehicle over the Internet was a pleasure.
Although I did not purchase my car from this dealership, their prompt replies were great.
I would recommend that you contact this dealership, however, do not expect a price quote over the Internet, they will simply say they can beat any written offer.
Their desire to sell a vehicle on-line needs to be more competitive.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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rbmom on 09/13/2012
Fox Honda was the worst experience of my car purchasing life.
They have that old school style of sales that makes you wait 10+ minutes each time the floor salesman goes to the sales manager - trust me, they were not that busy.
They use the big bold color pens to counter your offer, with standard phrases that I guess are supposed to make you swoon - "best offer ever", and "deal of a lifetime" - just nonsense, so disrespectful.
Then when they could not meet my offer, I was looked at as though I was crazy - and they were the only sane people in the room.
Just icky stuff - I wanted to shower after. Yuck - and I never write these kinds of letters but wanted to warn buyers. These guys are full of junk, no respect for a buyer.
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