Tri County Lexus
Back to Sales Reviews
Dealership Sales Review
sales Rating
Buyer Beware
Written by 04/15/2017
onWe visited Tri-County Lexus to check out a certified pre-owned car they had advertised on the internet for $28,681. We went for a test drive and liked the car so we sat down to talk about the price. Now, I realize the internet price doesn't include tax, tags, and registration fee, so I'm expecting an out-the-door price about $2500 higher than the Internet Price. Needless to say I was a little surprised when the out the door price came to over $34,000. In addition to the tax, tags, and registration fees, there were other fees, which included; window glass etching fee, an added fee because we were going to pay cash instead of financing the car, an added fee because the car was certified, etc. There was also a problem with them showing me the Car Fax for this car, I had to ask 5 times (no exaggeration). Upon examining the Car Fax I found that the car had been in TWO accidents. I promptly brought this to the attention of the salesman in front of me and the manager hovering nearby. The salesman blurts out, I didn't realize... and the manager cuts him off and says Well, they were only small fender benders...hmmm...I'm thinking, you didn't know or you knew and it was no big deal, maybe you guys want to take a minute and get your stories straight. Needless to say, even after they contacted us the next day and wanted to make a deal, we decided to purchase from a more honest and upfront dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No