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Hudson Chrysler Jeep Dodge Ram


625 Rte 440, Jersey City, NJ 07304 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
BEWARE! THEY SWITCH OUT CAR PARTS!!!
Written by 2476629 on 01/06/2017
BEWARE OF THIS PLACE! THEY WILL SWITCH PARTS ON YOUR CAR WITH DAMAGED PARTS BEFORE SELLING TO YOU! So I went to this dealership 4 times looking into a 2016 jeep wrangler with only 3k miles. The price was a good deal. The 3rd time I went I took detailed photos of the entire car where I noticed a tail light was missing. The saleman mentioned they took it out for another car and will replace it right away. The following week decided to purchase the car (12/29/16). Since I lived 1hr away, I called the dealer and notified them to get the ball rolling on the purchase and I would be there that evening for the car. Spent a few hrs at my bank getting the finance check for my car (car loans directly through dealership had extremely high rates despite my credit score being over 800). Called my car insurance company and added car to my plan. Got to the dealership, drove the car and then finally inspected the car only to find that there were NEW holes in the soft top above the trunk. Coincidentally it had snowed the weekend prior and had been raining for past 2 days straight (even while I was there). I asked the salesman where the car had been stored the past week and he said "outside" (I can already tell he was getting nervous). This would mean the trunk would be soaked which would have been a deal breaker. However when I checked, the trunk floor, it was completely dry! Not one sign of water or wet carpets. But I can see that water was now starting to drip in through the 1cm hole above the trunk space. What does this mean? It means the dealership just swapped the original soft top out with a damaged one trying to pull a fast one on me. There would be no other explanation unless this dealership can defy the laws of physics where rain for 2 days would not drip in to car causing a whole lot of water damage. The salesman was very nervous and said "hey I know nothing about this". The management denied everything and said "we would never take parts from one car and put it on another" (not realizing the previous week they swapped out a tail light). I showed them photos i took the week prior of the roof where there were absolutely no holes. I told them I did not want a discount for the hole nor did I want a car with a hole on the roof. They said they would not replace it. So here I am with a check in hand. Spent the entire day trying to get things ready (bank check, car insurance, ez pass). But a car with multiple parts switched was just too hard to grasp. I have my principles. This dealership clearly does not. I'm wasn't that desperate to save a few bucks on a car that I have no idea what was swapped out. This dealership is extremely shady. If anyone wants proof of conversations (which were all recorded), emails, photos I would be more than happy to share. My advice would be to go to a dealership that will give you more confidence in what you are buying. Even if you have to spend a few hundred dollars more. The individuals I dealt with at the dealership are the following: Roy Jimenez Jose Ramos Reza Amin Mohamed Zafer
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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