Flemington INFINITI
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Flemington Infiniti Nightmare. Don't Lease From Them.
Written by 06/26/2014
onI am a single 28 year old woman living in central New Jersey. I have leased cars before, but never from Flemington Infiniti.
Here is what happened when I went in to finalize my phone deal with them on my new G60 coupe.
I arrived with my mom to turn in my Altima lease(by the way 11,000 miles under the cap). The young man helped us talked about the new car and dealership. Very nice so far, even professional. The man and his manager reviewed our current car from the outside and said "looks good" you're going to be fine lets finalize paper on new one we will handle your turn in for you. Wow that was nice of them. Quickly, I was out of my Altima and driving off in my new G60. The turn in and experience were nice, easy and quick.
Then, I get a letter from NISSAN (and the same letter from Infiniti) STATING THAT I OWE THOUSANDS OF DOLLARS FOR DAMAGES!!!! Remember the dealer told me we were just fine la la la. Well I had my dad call and speak to salesman and manager. They say that this has nothing to do with them!!! They say that my car had cut on back seat. It DID!!! I knew it and when they TOLD me all was ok we thought it meant inclusive of small cut in fabric of seat. How is it possible that they wouldn't just look inside before they say "you're good let's get you the new car". This team misrepresented Infiniti and can cause the brand severe damage because operating like this will drive customers away. Hopefully, anyone reading this will stay far away from FLEMINGTON INFINITI. too bad all they needed to do was the right thing.
Signed
Disappointed Infiniti Customer
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No