Porsche Stratham
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TPC on 2007 Porsche 911
Written by 08/07/2015
onCost of parts is ridiculously high. Initial service not done properly. Had to return for correction, then had to return to verify that the correction was effective.
Also, my initial phone call (left message) was not returned, so I drove to the dealership to get answers. I was directed to the Audi service nest door, where my issue was addressed immediately.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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ebbenzall1 on 08/27/2015
Dealer Response
Dear RochesterNH,
Thank you for taking the time to share your recent Porsche of Stratham experience with us. I would like to apologize for the repair to your Porsche not being done correctly the first time. This does not happen often but when it does we do our very best to correct the problem immediately. In terms of your calls not being returned; there is no excuse. I will relay this to the General Manager to ensure that we fix this problem. Thank you for your business and we look forward to seeing you soon.
Sincerely,
Porsche of Stratham
Stratham, NH
www.PorscheofStratham.com
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