Williams Kia
Back to Sales Reviews
Dealership Sales Review
sales Rating
Dishonest representation
Written by 04/11/2011
onBought a used vehicle for cash. The first vehicle we took for ride you could hear the brakes grinding, salesman, Tim Drake said it was normal for disc brakes to grind.
Engine light was on and said it was pretty normal for the cars they take in. Claimed 80% of the vehicles they take in have light on. Only a sensor, no worry. We nixed that vehicle and took another. The back window latch wouldn't open when I got it home and he said he put sticker in back window by opening latch even though I saw him going through the back seat to put it on. The engine light come on when I was 40 miles from dealership, the drivers side window did not work,and heard noise from front wheel. I took it to Firestone and discovered the rear brakes were shot and the Calipers were froze up. The pulley for the belt tensioner needed replacement, and the front right wheel bearing was shot.Sales person also told me the red light for the air bags on dash was supposed to be on which is just an ought and ought lie. He would not get back to me after numerous attempts and Randy Gage, the manager finally got back to me. Told him of the problems and he basically told me he would do nothing. I only wanted satisfaction on the brakes and he said he couldn't do anything about it, which meant he wouldn't, not couldn't. Said if car was able to start, stop, and go down the road then that's all that matters and they don't check the cars when they come. A lie. They knew about the problems, but you've got to be the one to catch them. This is an honest dealer? Not in my mind.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable