Germain Honda of Ann Arbor

I couldn't be happier about stopping in at Germain to ask about trading in my 2013 Elantra for 2016 HR-V. Kristal Caldwell was the sales consultant who took care of all the questions my husband and I had and made sure we were completely satisfied. We were interested in purchasing the EX model, but they only had the EX-L NAVI model in stock and Kristal along with Glenn Gottfried gave us an offer we just couldn't refuse. Besides being attentive, Kristal is very sweet, personable, pleasure to be around and most importantly, not a pushy salesman. We felt that she really had our best interest in mind and that counts for everything. Jeff Reichel didn't hesitate with searching various things to help Kristal out even though we weren't his direct customers and Evan Carrier kept checking that we were happy and contributed to our getting the top of the line model. Brian Waskiewicz helped with my initial questions before we decided to come in and with insurance mess ups after we purchased the vehicle. We will recommend Germain, Kristal and their team to anyone interested in purchasing a vehicle that fits their needs because that's what Germain is all about.