Heritage Honda of Parkville

I haven't bought a car in 16 years and I was dreading the experience. Well, I was pleasantly surprised by the courteous and professional way I was treated at Heritage. They seemed genuinely concerned with giving me a good experience. The person who took my hand and walked me through the process was Rick Jager (no relation to Mick). He took his time, listened to me and answered all of my questions and concerns. He was so pleasant to work with and so knowledgeable about the products they sell. I knew I wouldn't buy the car that day because I wanted my son's opinion on some things. The next day was busier but I had told Rick that I was definitely coming in to buy the car, so he had most of the paperwork done when I got there and that was greatly appreciated! The whole process went smoothly thanks to Rick and Mike Spero. Even after I left the dealership with my new Honda CR-V (which I just LOVE), they have followed up to make sure there haven't been any unanswered questions or concerns. Rick and Mike both have such pleasant personalities that I was laughing half of the time I was there. I highly recommend Heritage Honda and especially Rick Jager to help you if you're looking for a new car!