Criswell Honda

About a year ago I wanted to purchase a new Accord. I found a decent deal on True Car but unfortunately the dealership (Criswell Honda) was in Germantown and I live in Westminster. I did not call them, I just drove down to check the place out. However the gentleman I was looking for was not in that day. So I was told to see another gentlemen. We spoke and I found that they did not have the vehicle in the color that I wanted. Next and "here we go with the questions" 1.) Question: If we can acquire the vehicle in the color and trim that you want will you purchase. Answer Yes 2.) Question: Because we don't have this vehicle in our stock we may not be able to offer the same price, will you still purchase ? Answer No Eight and one half hours later the vehicle shows up and I am told that it is not ready for delivey. Gave me loaner by this time it was dark and I got lost going home. Next day I waited until noon to drive there and still waited for nearly three hours and my saleman was NOT in. Hmm ....celebrating so soon on his commission? After this humiliating experience, the dealership asked what is it that they could do to make up for this MESS and I said , a tube of touch of paint would be nice. Well I am still waiting. And the HONDA Customer Service people were NO better. I received free oil changes for life at Antwerpen Toyota when they messed up. So as you can see Criswell Honda is probably a hit or miss place to do business.....you be the judge.