Tate Chrysler Jeep Dodge Ram Frederick

My wife and I visited Tate Chrysler Jeep Dodge Frederick Maryland dealership on April 22, 2016 and purchased a brand new 2015 Jeep Grand Cherokee Limited. The purchase process went relatively smooth. Unfortunately, at the delivery, we only received one (1) key. At the time of showing us the owner's manual and vehicle registration, our sales representative Mr. John Hubbard handed over only one key to me and told us that the technician who is working on cleaning the vehicle has the other key. Ten minutes later, the technician came over and asked Mr. John Hubbard where the key is. Mr. John Hubbard took the key from my hand and went with the technician to pull the car over in front of the show room for delivery. I asked Mr. Hubbard where the second key fob is and he has no answer. Mr. John Hubbard promised me to look for the missing key and get back to me later on the same day. However, he never did. We have been trying to reach him since then via multiple phone calls and emails everyday with no response. My wife was able to speak with John once but got hung up. We called and emailed the dealership's general manager Mr. Shawn Frick and left a couple of voicemail message and have yet to hear back from him. It is to our surprise that the attitude and response changed drastically right after we drove off the lot. The missing key is not only an inconvenience; it also poses risk to my brand new vehicle and my family. Knowing somewhere out there someone has a key to my car is a very uncomfortable feeling. A month has past and this issue remains unresolved. Now the dealership is claiming they gave 2 keys to us and we are calling them wanting to have the 3rd key. This is completely false. I am deeply troubled by the fact that the dealership is willing to lie to cover up their mistake and not owning up to it.