J.B.A. INFINITI
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Dealership Service Review
service Rating
Recent Purchase of 2015 Honda Pilot EX-L
Written byon 10/12/2017
My worst car buying experience ever. The sales rep is owners son. Started as a lot attendant. Been selling cars for 2-months. Didn't disclose all the info about the vehicle. Been in accident. Hit from the front & rear. Bumper was painted. Dent on the right side. Poor customer service from their finance director. Sales rep negotiated & agreed on OTD price of 25,755. Finance Director tried to for me to purchase for 25,500. Purchased on Thursday check engine light came on Saturday. Returned to the dealer on yesterday. Please warn your customers.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No