Euro Motorcars, Inc.
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Elenora Dean
Written by 02/28/2011
onI must say I was not impressed when I was left standing for several minutes after approaching the receptionist desk on my first visit to this dealer.
Several staff were busy talking to one another and I finally had to ask if anyone was going to help me.
This really turned me off.
BUT, once I got to Elenora Dean the overall experience improved significantly.
She listened to my needs, made recommendations that made sense, and was patient as I worked through the process of selecting color and features.
She responded to all of my inquiries in a timely manner and made trading in my vehicle an easy process.
This was a special transaction as it marks a significant birthday.
I'm glad Elenora bailed out her colleagues and treated me the way I hoped I would be treated by a Mercedes dealer!
Thanks Elenora!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes