Euro Motorcars, Inc.

I must say I was not impressed when I was left standing for several minutes after approaching the receptionist desk on my first visit to this dealer. Several staff were busy talking to one another and I finally had to ask if anyone was going to help me. This really turned me off. BUT, once I got to Elenora Dean the overall experience improved significantly. She listened to my needs, made recommendations that made sense, and was patient as I worked through the process of selecting color and features. She responded to all of my inquiries in a timely manner and made trading in my vehicle an easy process. This was a special transaction as it marks a significant birthday. I'm glad Elenora bailed out her colleagues and treated me the way I hoped I would be treated by a Mercedes dealer! Thanks Elenora!