Oxmoor Ford Lincoln

let me share my experience with you: I bought 2016 low mileage car from this dealership last week and I had terrible experience with them. I was being told lies after lies during the negotiations. First for the initial monthly payment they gave me (13%!) I was told if my credit is good enough the monthly payment goes down. that is a big lie. if you agree on a monthly price with them that payments never goes down no matter what happens. if you got approved the better APR from bank (they definitely get better APR) the dealership is getting the benefit not you. it means the dealership pays for example 4% to the bank and you pay 13% to dealership. there was a noise coming out from front right tire during the test drive and I told them to fix it before I buy the car and they refused to do so. I also offered them money to do the service but they again refused to touch the car and they said it "as is" car. when I insisted there might be something wrong with the tire and particularly break pad they showed me inspection report and said this car passed "the national safety inspection" and the low mileage car wouldn't have any problem. guess what happened. 2 days later the bolt that keeps the break pad in place pulled off in the middle of highway!!! what kind of safety inspection approves this?!! I am absolutely lucky to be alive right now and writing this review!! last when I get the car key from them after signing all the paper works they gave me only 1 key. when I asked for the other one I was told there is no guarantee if there are 2 keys! I said you should've told me in the beginning and they said you didn't ask! Is that what being a dealership is? hiding the facts from customers to sell them something and getting profit no matter how they are being treated?! nevertheless it was my first and last experience with ford dealerships i encourage all of my family and friends to consider a dealership that sees you as a costumer not moving money and treat you the way you deserve.