Muller Acura of Merrillville

My husband and I live in the St. Louis, MO area and drove to Chicago area on Friday to purchase a used vehicle at another dealership. It was supposed to be a same day round trip. However, that didn't happen because it got to be late on Friday and we weren't able to make the deal because that dealership paid too much for the vehicle when they took it in and wanted to be able to pass their loss on to us. No thanks! Anyway, we stayed the night at a hotel and Saturday morning looked online for similar cars in the area. We'd never been or planned to go to Indiana, but since it was only 45 minutes from our hotel, we called on a nice-sounding vehicle. I asked the salesman, Rich, to please go physically check on the car to see if it had anything wrong with it before we drove over there for nothing.He called me back after a few minutes to apologize and tell me that apparently the car was sold the day before. I was disappointed because I thought it sounded just what we'd been searching for. About 10-15 minutes later we received a call from the sales manager, Paul, indicating that the car was not sold the day before, but merely loaned out to a customer while her car was being serviced, and if we were still interested, he'd find out how soon the customer would be able to return it. Of course, we excitedly said "Yes"! Paul called us back within just a few minutes and said it would be back within 2 hours if we wanted to come in to take a look at it. We arrived at the dealership about an hour and 15 minutes later and spotted the car on the lot, so we parked next to it and got out to look it over. Rich came outside to greet us and made useful most welcome. He apologized right away for the confusion. We were so excited and thrilled with the car and happy that the staff members communicated with one another then called us back right away!! Everyone there was so friendly and accommodating, that I must say it was probably one of the smoothest transaction and car-buying experiences we've ever had!! We would most definitely recommend Muller Acura to anyone in the market for a car!