Royal Volkswagen of Bloomington Car Dealership Bloomington Indiana | Edmunds
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Royal Volkswagen of Bloomington Sales Reviews

Sales Rating:

Smug Sales

Written by mark334 on 01/17/13 12:43:58 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I called the dealership today to ask for directions to the dealership, I was transferred to the sales staff, a sales"man" answered the call and I asked him for directions. His reply to me was, "Shouldn't you buy a GPS device" and then went on to say "it is 2013 after all" Maybe I should, but has a simple call to ask for directions too much to ask of a sales"man" in today's world? I would NOT RECOMMEND dealing with this dealership (ROYAL VOLKSWAGEN of BLOOMINGTON INDIANA) based on how that salesman dealt with a simple request. Is common courtesy for a would be possible customer gone with the wind? Thank You Mr. Salesman for making it clear, your to busy, to smug for this old timer to ever spend a dime or endorse your "dealership" And I advise all others to keep this phone interaction in mind, they lost me as a customer over it. Mark-

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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