Land Rover Hinsdale
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Dealership Service Review
service Rating
Would never patronize Bill Jacobs' dealerships again
Written by 02/07/2008
onMy wife dropped off her car for service and the loaner she had reserved was unavailable. She was given an Enterprise rental which she returned to the dealer in good shape. 3 hours later Enterprise called to say there was $800 damage to the vehicle. Investigation showed the damage occured when the car hit a phone pole supporting wire on the Land Rover lot. Regardless they assumed no responsibility for their porter damaging the car. Enterprise on the other hand bent over backwards to help us learn the truth and split the bill with us, while the Land Rover dealer refused to help us in even the smallest way. When you buy an $80,000 car you deserve better. The same owner owns all the Land Rover dealers within 20 miles of my home.
- Recommend this dealer? No