Dupage Chrysler Dodge Jeep Ram

First of all, when I walked into Dupage Dodge, I didn't even have to open the door for myself. Most people are skeptical walking into a dealership with the thought that most salesman are just there for the commission. This dealership does not give off that vibe at all. The staff is super easy going and relate-able which makes you feel comfortable instead of skeptical. I went in with a credit score that wasn't the best yet they were able to get me the lowest rate anyone had previously offered. My mom and kids came with me and although it was a long process, as expected when making the second largest purchase in your lifetime, my kids were able to keep entertained in the child room with toys and a white board to draw on. They were super patient with me since this was my first purchase of a vehicle on my own, they were extremely understanding when I had to step away for my kids. My salesman even got along with my oldest, which is unheard of for her to relate or communicate with strangers. I can honestly say that I will not be purchasing another vehicle from another dealership or salesman in my lifetime. Zach Segreti worked super hard to get me the best price out there and the best interest rate possible for me. But it didn't stop there. Even after I purchased the car, going in for service was a breeze.A few reviews online stated that service was a bit slow and that it took months to get issues resolved. Wrong! Ursula handled all of my issues promptly and was willing to work with my schedule whenever I needed it. Every question I had was answered and even suggestions given on where to take my Wrangler off roading! They either had a courtesy car for me or called an enterprise rental for me if my Jeep needed to spend the night. The maximum amount of time I waited for parts in repair was 4 days only because it fell on a weekend. After shopping for over four months, I will say that it was worth the wait and hassle jumping from dealership to dealership to find the right one for me. I would highly recommend this dealership to anyone you know and will be a customer for life, guaranteed. Just the simple fact that they are honest and willing to help in every way, even when not needed to ensure that you are pleased with your purchase speaks volumes. So does the fact that my mom went back to purchase her Jeep there too! I honestly thought that a staff which genuinely cares about their customers was impossible to find but I was utterly mistaken when I found Dupage Dodge. I can promise that this is a dealership above all others and if they continue to function this way, they will be around forever.