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Carl Black Buick GMC

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Carl Black Buick GMC
11225 Alpharetta Hwy, Roswell, GA 30076 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
1 out of 5 stars (11)
Recommend:
Yes (0) No (2)
Service Rating

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Dealership Service Review

2 out of 5 starsservice Rating
"Working as Designed"
Written by gabill1 on 09/18/2013
My Buick Enclave's sunroof has leaked for the entire first year of ownership. Service dept unable to fix. Service mgr now says its working as designed. When checking with three other Enclave owners in neighborhood, none had this problem. Service manager's response: "who are you going to believe? Me or a bunch of mothers at the bus stop? Offensive!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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