Sport Mazda Orlando
Back to Service Reviews
Dealership Service Review
service Rating
So MUCH for the being a VIP!
Written by 08/31/2021
onI own 2 Mazda's, and have been servicing them at Sport Mazda Orlando since 2017. In my last visit (Aug 8, 2021) as a walkin, I tried to get an oil & filter change on one of my cars, I was approach by a service rep (never seen him there, must be new) and ask me if I had an appointment, I said no, he quickly and non professional said to me "Sorry can't take you if you don't have an appointment!" - I guess being a VIP means nothing but a 10% discount, furthermore, the service representative I would go to before was on the ball and always found a way to SERVICE Sports Mazda clients. I could possibly have more than 30 different service centers on my way to Sports Mazda, but since 2017 I have been loyal. This did not go well with me, thus, needing the oil change at that moment has taken me to move on. Unfortunately, now there will be two less Mazda's to service for Sports Mazda Orlando.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No