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Fields BMW South Orlando


9750 S Orange Blossom Trl, Orlando, FL 32837 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (1) No (2)
Service Rating
Recommend:
Yes (146) No (9)
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Dealership Service Review

5 out of 5 starsservice Rating
Awesome service
Written by DoctoRx0420 on 02/10/2016
This is by far the most friendly and courteous BMW dealership that I've used. I've used the dealership in Gainesville and they give the BMW brand a horrible representation however, Fields BMW upholds a professional environment and BMW should be proud to have such wonderful staff representing their brand. I have never had a bad experience here and I live in Lake City, FL and have family and friends in Orlando and I always try to hold out on all of my services so that I can make it to Fields BMW. I prefer to drive 2 hours to get great service instead of going to the one in Gainesville that's only 30 minutes from me. I never worry about being told incorrect information and I feel that my vehicle will be serviced appropriately each time I use this location. When I use the others I'm in fear that I'll leave with a vehicle that hasn't been serviced appropriately and will end up having to take it back to be re-serviced. I love this facility they are awesome and will continuously get my business. Thanks for your courteous, friendly, and professional service. It's a true pleasure to know that honesty and integrity still exist at some dealerships and Fields is an exceptional dealership to do business with. Thank you!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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gabmft on 02/18/2016
Dealer Response
Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Frank Fernandez, General Manager.
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