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Dealership Sales Review
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One Man's Experience- Excellent!
Written by 01/08/2014
onI arranged a pickup of a 2013 leftover MSport from my home in Philly, via email then phone, and picked the car up after a vacation in Ft Lauderdale.
Matt H. gave me A+, reliable and honest service throughout.
There was no annoying haggling
(I made my offer via email), and there was no cheaping-out on prep as there might have been since I was from out of town.
Matt even bent some rules for me to minimize my time in the dealership (since I had the goal of getting to S Carolina my first night).
An error by the Finance department, but BMW Finance has corrected it by letter.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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gabmft on 01/13/2014
Dealer Response
Thank you for your wonderful feedback and I apologize for the error, but I'm glad to hear everything we were able to get everything corrected for you. We have made a correction to our checklists to ensure that this does not happen moving forward. If there is anything else we may do to enhance your ownership further, please don't hesitate to ask. Thank you for your business and for making the trip all the way from South Carolina! Best Regards, Steve McDonald, General Manager.
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