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Sheridan Ford


4001 Kirkwood Hwy, Wilmington, DE 19808 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (6) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
Charged me $1017.00 to not fix the problem.
Written by MatthewRNelson on 02/13/2016
Charged me $1017.00 and didn't fix the problem. I brought in my 08 F-350 with a knocking in the front suspension. They told me it would cost about $1000.00. They changed a bunch of stuff in the front end and also told me there was still a knock in the front suspension, but that it was nowhere near as bad. It’s exactly the same! They never fixed the problem! It’s like taking your car in with the check engine light on and the change all four tires… It didn’t fix the problem!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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