Crowley Kia

I never write reviews but my experience with Crowley yesterday, specifically Syed Ahmed was deplorable!! My car was recently totaled so I saw a white Optima online, dropped by to take a look but it was sold. Was shown a vehicle out of my price range so settled on something else although was incredibly hesitant as it wasn't what I really wanted. From the beginning I was pressured to give a $100 deposit just to run numbers. I'm sure this man could smell my naïveté for car buying a mile away especially since I handed over my card before I knew what my options would be. He presented me with an incomplete sales sheet and let me know what my monthly payments might be but he wasn't sure. All the while he keeps asking when I can bring in the down payment. I explained multiple times I was waiting for the insurance check for the equity of my totaled vehicle, it should arrive Friday and would take a couple days to clear. He demanded I bring in the payment by Tuesday the 31st as it's months end. I said I wasn't giving the entire amount of the check as a down payment and his response was that they would cut me a check for the difference. Mind you I still had not submitted any of the required verification info (proof of income, utility bill, etc), didn't know if I was even approved for this vehicle and of course didn't know monthly payments. I felt uncomfortable and let Syed know that I would need some time to think things over. He was incredibly upset and said "but honey I asked you three times if you liked the car! What changed in the last 10 minutes that you now have to think about it?" He then provided many scenarios in which he could drop the prices and lower my monthly payment, including on the 1st vehicle he showed me that was out of my price range and could not get approved for. I let him know I was feeling pressured to make a decision and I was just not ready considering I had only been there 25 minutes. He raised his voice and told me he was the one feeling pressured and that I was wasting his time. That it takes a lot of time to do all that paperwork and show cars. He told me to sign my receipts (which I should not have done) and they'd refund my deposit in 3-5 days. I was floored and quickly got out of there. I've dealt with really bad customer service over the years but this was by far the ABSOLUTE WORST!!!!!