Acura of Berlin
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Dealership Sales Review
sales Rating
New car buying made easy
Written by 06/07/2013
onGiven the many choices available in a competitive car market, our decision to replace our existing Acura with another was as much due to our experiences with this dealership and, in particular, Gerry C., as anything else.
Both purchases (3 years apart) have been attended to by Gerry C., who has been professional, courteous and engaging at all times. He has been patient in understanding our priorities and requirements, and our value as customers,
which translates into a pleasant and painless buying experience for us, and a successful selling experience for him.
I should add that our experience of the service department, over the last 3 years, has also been a factor in our continued relationship with this dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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acuraofberlin on 06/11/2013
Dealer Response
I would like to start by thanking you for providing us with this excellent review! We want to stand out from other dealerships and do all we can to help our customers and make sure they have a quality experience. You have indicated you were pleased with your visit and this makes us very happy. Jerry will be thrilled to hear that he received personal recognition in your stellar review. Thank you for reaching out to us. We look forward to continuing to offer you outstanding service. Sincerely, Eric Sandstrom | General Manager | sandstrome@executiveag.com
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