Acura of Berlin
Back to Sales Reviews
Dealership Sales Review
sales Rating
Very positive buying experience, recommended
Written by 03/05/2017
onDear Tony Braglia and Acura of Berlin,
I recently leased a 2017 RDX AWD with Advanced Package and I wanted to compliment your staff, especially Larissa Hartline, who was my main contact person. Larissa was professional, thorough, and knowledgeable about the Acura products and answered all of my questions. She went above and beyond my expectations about contacting me about newly available used cars, evaluating the Kona Coffee brown color, and scheduling my various appointments. She works very hard and even contacted me by text during non-normal business hours, which I appreciated very much since some items were time dependent (availability of a used car). As I was looking for a new car, I visited 11 different dealerships in the area and Larissa was the most attentive sales person I encountered. You are lucky to have her on your staff. Other staff members Geno (lease agreement) and Ludney (trade-in evaluation) were also efficient and professional. I look forward to future interactions with Acura of Berlin. Thanks so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes