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Michael Stead Cadillac

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Michael Stead Cadillac
2390 N Main St, Walnut Creek, CA 94596 (map)
Today 9:00 AM - 8:00 PM
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Dealership Service Review

2 out of 5 starsservice Rating
expensive
Written by Retromo on 02/02/2017
took two days for oil change and inspection. I had to call late on the second day to find out if I could pick it up. Spent 40 Minuits on a thursday morning 9AM to get ride home. Looked over new cars and answers to my questions were unknown and like I was disturbing the sales department. About models and feature in window were blacked out by darkened window...This is a premium dealer and convinced me not to think of buying Cadillac!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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