Avery Greene Honda

Lou was wonderful! He greeted me with a smile, was happy, enthusiastic, and confident about making my car safe to drive. On Monday August 24, I bought a 2003 Accord from a used car lot in El Cerrito. It was the only Honda I could find in my price range. I knew there were a "few" things wrong with it, but after a couple of days driving, it became clear that there was more wrong than previously thought. Lou and David kept me up to date throughout the day, with the many unexpected safety and other issues that kept popping up. From my arrival at 7:30 am to when I left - 5:30 pm, it took all 10 hours to get the car roadworthy again. They applied every available discount Honda had to offer for the services I received, with a final bill that was quite a bit lower than the original estimate. How often does one get a bill that's lower than expected? I'm very grateful. Lou, David, and everyone at Avery Greene Honda was supportive, understanding, and caring. Lou and David explained everything, answered all of my questions completely, and made sure that i understood what needed to be done and why. They asked to use my smartphone to take pictures of the three bad tires - all three had 1/32 tread left, and one of them was coned - so that the used car dealer will reimburse me for having to buy four new tires. The used car lot agreed and will also fix the alignment. I forgot to take a picture of the air filter. According to David, it appeared to him that the air filter had never been replaced. He said that's why the car smelled bad inside. OUTSTANDING SERVICE!!!!!! I may live closer to El Cerrito, but the drive to Avery Greene takes less time and is well worth the $5.00 bridge fare.